(Between thee and me? I'd dial and apologize profusely saying you hit the wrong button. Then you'd *know.*)

Thing is, this isn't one of those "this friend of my friend's cousin" things; I was pointed there by whisper-down-the-Internet, but there are two local news websites showing up on google news discussing the case, using the name of the woman who reported it.

http://www.khou.com/business/stories/khou071114_ac_verizonphones.1ced95c.html
http://www.kvue.com/news/top/stories/110907kvueverizonalarm-bm.1f46e16ee.html